About Us

The New PC is a Customer Focused Organization with a wealth of Expertise in the processing and repair of Personal Gadgets with the highest quality, reliability and performance.


About Us
The New Pc has over 20 years rework and repair experience within the electronics industry in various disciplines specialising in high end electronics.
The New Pc was founded in 2006 by the current Snr Partner and has an annual turnover in excess of £4m.
The New Pc is a customer driven business and focuses on the can do approach, where product quality is the key objective.

Quality and Infrastructure
ISO 27001:2013 Security management System

Our manufacturing facility’s 6000sqft has been purposely adapted to accommodate the requirements for high reliability electronics.

The People
John Humphrey

John Humphrey, Snr Partner:-

John has over 25yrs experience in senior management within a variety of UK industries, one of which was Senior Operations Manager at the Mobile Phone Repair Centre, part of the Caudwell (Phones4U) group. John has a technical and quality background and has previously driven through change to large sized businesses achieving considerable growth and improved efficiency through best practise and innovation.

Alex Samardzic

Alex Samardzic, Operations:-

Alex has over 15yrs experience in the mobile phone and electronic repair industry where he holds industry recognised certification. Prior to The New PC he was the Production Manager at MPRC where he specialised in Nokia and other leading brand repairs and new product introduction. He was also responsible for the Orange Network repairs contract.

 
Technical staff: All operational staff are security screened and trained in line with IPC / J-STD guidelines.

Principal Services
Gadget Repairs
Laptops, Tablets, MP3 Devices, Notebooks , Cameras, eBook Readers, Games Consoles, Sat Navs, Smart phones (HTC, Samsung, Apple, etc...).

The Benefits:
Complete turnkey solution.
Expected 80% resolution rate @ 65% of the replacement cost
Environmentally registered recycling facility.
Information Data Security to industry standard ISO27001.
Dedicated business manager.
 
PCB Repairs
PCB (Printed Circuit Board) BGA (Ceramic and Plastic Ball Grid Array) SMT and PTH devices (Surface Mount & Through Hole) Specialised Gold Finger and Track Repair.

Compound Enhancement
Re-life / Re-use of high value silicon, metallurgy monitoring (XRF) & full inspection diagnostic (XRAY). 

Our Complete Turnkey solution allows us to repair PCB’S instead of replacing. This reduces the repair cost and allows The New Pc to be a market leader in gadget repair solutions.